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Client Ref.: 263.643
Client and project challenges
The business group located in the Balearic Islands is a family company with more than 20 years in the sector. Its pre-Covid turnover was 100 million.
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–> The scope of operation is international with hotels in the Caribbean, Mexico and the Dominican Republic, in addition to the Balearic Islands.
Our work and approach
We began our relationship of collaboration and advice with the Group in 2017 exclusively for its international program with a detailed study of its risks, in its countries of operation Mexico and Dominican Republic where the coverages for Nature and Catastrophes are the main part of the Own Damages insurance.
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–> In collaboration with the local Mediators in both countries, we designed both the damage program based on the needs of each of the countries of location, as well as the cohesion of the Operating Liability program with a single “umbrella” policy with an international company.
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–> To all this we must add an important management of claims resolution, due to the high frequency of claims that the client has due to the numerous assets and clients with origin in different countries.
Results
Our management and constant search for insurance solutions for the client have allowed us to progressively consolidate our presence in their international insurance program, becoming their reference broker for all the risks and properties of the group.

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