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Client Ref.: 129.965
Client and project challenges
Our private client had trusted Ferrer&Ojeda for years for the mediation of all her insurances except for the property damage policy of her business.
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–> As a pharmacist, she had commitments with her financial institution, due to a mortgage loan, and therefore, this policy was compulsorily mediated by that entity
Our work and approach
Unfortunately, our client suffers a power surge, causing significant damage to their electronic equipment in their business, being initially refused by the insurer mediated through its financial institution.
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–> From the first moment that Ferrer&Ojeda is aware of the refusal presented, we propose a common strategy to understand what happened, advising our client in the approach that should be raised against the insurer, and even intervening directly in the dialogue with the experts and processors of the insurer, in order to achieve, satisfactorily, a comfortable compensation to the interests of our client.
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–> The success was the result of the teamwork and coordination of different specialized members of the Ferrer&Ojeda team.
Results
Once the indemnity was obtained, our client realized the importance of being able to unify insurance criteria in their business policies, and fully rely on a multidisciplinary team that advised him in the recruitment of new policies.
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–> The insurance program was also contracted with the same insurer, improving guarantees not previously contracted, including higher limits, and even lowering the previous cost.
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–> Our client opted for quality advice at the price, being willing to assume a higher financial cost, but benefiting from the best insurance advice.

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